Privacy Policy

Last updated: April 2026

Who We Are

Wondermarts ("we", "us", "our") is an online retailer of vaping products based in the United Kingdom. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our website.

What Data We Collect

• Account information: Name, email address, password (encrypted)
• Order information: Delivery address, phone number, order history, payment method type
• Age verification: Confirmation that you are 18 or older (stored as a cookie)
• Technical data: IP address, browser type, pages visited, time spent on site
• Communications: Any messages you send us via the contact form

How We Use Your Data

• To process and fulfil your orders
• To manage your customer account
• To send order confirmations and delivery updates
• To send marketing emails (only with your explicit consent)
• To improve our website and customer experience
• To comply with legal obligations, including age verification requirements

Legal Basis for Processing

We process your data under the following legal bases: (1) Contract — to fulfil orders you place with us. (2) Legal obligation — to comply with UK law including age restriction requirements. (3) Legitimate interest — to improve our services. (4) Consent — for marketing communications, which you can withdraw at any time.

Cookies

We use cookies to: remember your age verification status, keep you logged in, track your shopping cart, and analyse site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Data Sharing

We do not sell your personal data. We may share it with: payment processors (for transaction processing), delivery carriers (for order fulfilment), and analytics providers (for website improvement). All third parties are GDPR compliant.

Data Retention

We retain your personal data for as long as your account is active or as required by law. Order records are kept for 7 years for accounting purposes. You may request deletion of your account data at any time.

Your Rights

• Right to access — Request a copy of your personal data
• Right to rectification — Correct inaccurate data
• Right to erasure — Request deletion of your data
• Right to portability — Receive your data in a portable format
• Right to object — Object to processing based on legitimate interest
• Right to withdraw consent — For any consent-based processing

Age Restriction

Wondermarts sells age-restricted products. We are legally required to ensure all customers are 18 or older. By using our site, you confirm you meet the age requirement. We store age verification confirmation in a cookie on your device.

Contact Us About Privacy

For any privacy-related queries or to exercise your rights, contact us at:
Email: privacy@wondermarts.com
Post: Wondermarts Privacy Team, Unit 27, Greenhill Crescent, Watford, WD18 8YB

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.